Refund policy
At Vanauraa Sarees, we are committed to ensuring a seamless shopping experience for our valued customers. If you are not completely satisfied with your purchase, you may initiate a return within 7 days of delivery, subject to the terms and conditions outlined below.
Eligibility for Returns
To qualify for a return, the following conditions must be met:
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The item must be in its original condition, unused, unworn, and with all original tags and packaging intact.
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Proof of purchase, such as the order receipt, must be provided.
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Returns will only be accepted for damaged, defective, or incorrectly shipped items.
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Customized, altered, or made-to-order products are not eligible for return.
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The return request must be initiated within 7 days from the date of delivery.
Return Process
To request a return, please follow these steps:
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Contact Us: Email our customer support team at 📧 vanauraasarees@gmail.com with your order details and reason for the return.
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Approval & Return Instructions: Once your request is reviewed and approved, we will provide a return shipping label along with detailed return instructions.
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Return Shipping: The item must be shipped to the following address:
[INSERT RETURN ADDRESS] -
Inspection & Processing: Upon receiving the returned item, we will conduct a quality check. If the item meets our return criteria, we will proceed with the refund.
Important: Items sent without prior return approval will not be accepted.
Refund Policy
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Once your return is approved, the refund will be processed within 5-7 business days.
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Refunds will be credited to the original payment method or provided as store credit, based on your preference.
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Shipping fees are non-refundable, except in cases where the return is due to an error on our part (such as a defective or incorrect item).
Contact Us
For any inquiries regarding returns or refunds, please reach out to our customer support team at:
📧 vanauraasarees@gmail.com
We appreciate your business and look forward to serving you again!